Coaching

It makes sense to outline the common things coaches do, whether the services are offered in a paid (professional) or unpaid (philanthropic) role:

• Support the client in setting appropriate goals and methods of assessing progress in relation to these goals.
• Observe, listen and ask questions to understand the client's situation.
• Creatively apply tools and techniques which may include one-to-one training, facilitating, counselling & networking.
• Encourage a commitment to action and the development of lasting personal growth & change.
• Maintain unconditional positive regard for the client, which means that the coach is at all times supportive and non-judgemental of the client, their views, lifestyle and aspirations.
• Ensure that clients develop personal competencies and do not develop unhealthy dependencies on the coaching or mentoring relationship.
• Evaluate the outcomes of the process, using objective measures wherever possible to ensure the relationship is successful and the client is achieving their personal goals.
• Encourage clients to continually improve competencies and to develop new developmental alliances where necessary to achieve their goals.
• Manage the relationship to ensure the client receives the appropriate level of service and that programmes are neither too short, nor too long.